Frequently Asked Questions
Is There A Map Of The Festival?
We will have an official map online soon.
Are Children Allowed At The Festival?
We are all ages.
Will There Be A Livestream Of The Festival?
Check back as it gets closer to the festival to find out if we will be livestreaming the event.
Safety & Medical
Safety is on our highest priority list! We will make every effort to create a safe and secure environment at The Fulcrum. On-site security and emergency medical staff will be available. If you need any assistance, go to the nearest Medical Tent or ask any Fulcrum staff member for assistance.
How Much Are Ticket Fees?
Ticket fees include 1.5% charity donation and a $2 facility fee.
There is an Arkansas State tax rate of 6.5% for concert tickets.
Can I Purchase Tickets Over The Phone?
Yes, please send an email to firstname.lastname@example.org and a Fulcrum representative will call you.
Do You Advise Buying From A Third Party?
Only tickets through our website are guaranteed to be authentic. Please be aware:
We are not responsible for any counterfeit tickets or wristbands. For your own protection, please do not purchase wristbands from any source other than www.thefulcrum.live or your most trusted friends and family. Those in possession of fake wristbands – or ones reported lost or stolen – will not be admitted to the festival. There are NO paper tickets for The Fulcrum. Don’t get scammed!
I Didn't Receive A Confirmation Of My Purchase. What Do I Do?
Your ticket confirmation email will come directly to the email used to purchase the ticket. If you do not receive this email, please check your spam folder. If it is not in your spam folder, please contact us at email@example.com.
Can I Change my Shipping Address?
Yes, send an email to firstname.lastname@example.org with your ticket number and order number.
Questions About An Order Already Placed: If you’ve already purchased tickets and need to change your shipping address, want to know the status of your order, look up your order history, or have a general question about your order, please contact us at email@example.com
How Is The Fulcrum Ensuring A Safe Event?
We are going to work with local, state, and federal law enforcement and security officials to ensure we provide the safest experience possible for our patrons, staff, volunteers and artists. Our layered security plans include both concealed and visible measures not limited to extensive patron search techniques at the festival entrance points. Event security, police and medical staff are stationed on the festival grounds and available all day to respond or assist with any safety or security needs. We ask that our patrons help our effort to maintain a safe event by being mindful of each other and aware of your surroundings. If you see something, say something – if anything feels out of place or suspicious, we ask that you please notify the nearest staff member or security official.
Sign up to volunteer at www.thefulcrum.live/volunteer
Media & Press
How Can I Apply For A Press/Media Pass? The application is not quite ready for 2018. Check back for updates!
For all media and press related questions or inquiries, please contact Kristen at firstname.lastname@example.org